Freight & Logistics3 min read

LastMile: Last-Mile Delivery Optimization for Freight & Logistics

Schubert Consulting LLC

Last-mile delivery is the most expensive and customer-visible part of logistics. Manual route planning, missed delivery windows, and poor customer communication drive costs and churn.

The Challenge in Numbers

  • Last mile is 53% of total shipping cost
  • Failed first-attempt deliveries cost $17 per incident
  • Manual route planning takes 2+ hours daily for dispatchers
  • 89% of consumers want real-time delivery tracking

How LastMile Works

LastMile provides dynamic route optimization, real-time customer communication, and delivery analytics that reduce cost-per-stop by 20%.

Key Capabilities

Dynamic Routing

AI route optimization that adapts in real-time to traffic, weather, and new orders.

Customer Experience

Branded tracking pages, accurate ETAs, and two-way communication with drivers.

Proof of Delivery

Photo, signature, and location-verified proof of delivery with exception management.

Analytics Dashboard

Cost-per-stop, on-time performance, and driver efficiency analytics with benchmarking.

Why LastMile Is Different

Unlike generic solutions that require extensive customization, LastMile is purpose-built for Freight & Logistics. It addresses the specific regulatory, operational, and technical requirements that general-purpose tools miss.

  • Dynamic Routing — AI route optimization that adapts in real-time to traffic, weather, and new orders.
  • Customer Experience — Branded tracking pages, accurate ETAs, and two-way communication with drivers.
  • Proof of Delivery — Photo, signature, and location-verified proof of delivery with exception management.
  • Analytics Dashboard — Cost-per-stop, on-time performance, and driver efficiency analytics with benchmarking.

Who Should Use LastMile?

Organizations in the Freight & Logistics space that are facing the challenges described above — and that need a purpose-built, production-ready solution rather than a generic platform requiring months of configuration.

Getting Started

LastMile is available at $299/mo with a straightforward onboarding process. Most organizations are production-ready within weeks, not months.

Ready to solve last-mile delivery is the most expensive and customer-visible part of logistics? Learn more about LastMile and see how it can transform your freight & logistics operations.

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Last-Mile Delivery Optimization

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